PRIVACY POLICY

PRIMELEAF SOLUTIONS LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, purchase our products, or use our gardening and landscaping services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name

Email address

Phone number

Billing and service address

Payment information (processed securely through our payment providers)

Any information you provide when requesting a quote or contacting us

Non-Personal Information

IP address

Browser type

Device information

Website usage data

Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Provide gardening, landscaping, and related services.

Process orders and payments.

Respond to inquiries and customer support requests.

Schedule appointments and provide project updates.

Deliver purchased products.

Improve our website and services.

Send invoices, receipts, and service notifications.

Comply with legal and regulatory obligations.

3. Payment Information

Payments made through our website or payment systems are processed by secure third-party payment providers. We do not store your full credit or debit card information on our servers.

4. Information Sharing

We do not sell or rent your personal information.

We may share information with:

Payment processors

Delivery and shipping providers

Service providers assisting with our business operations

Government authorities when required by law

All third parties are expected to protect your information and use it only for authorized business purposes.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can adjust your browser settings to refuse cookies, although some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information.

Request correction of inaccurate information.

Request deletion of your personal information, subject to legal obligations.

Object to or restrict certain processing of your information.

Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when the revised policy is posted on our website.