Welcome to PRIMELEAF SOLUTIONS LLC. These Terms and Conditions govern your use of our services, website, and the purchase of products from our business. By accessing our website or engaging our services, you agree to these Terms and Conditions.

1. Services

PRIMELEAF SOLUTIONS LLC provides gardening, landscaping, lawn maintenance, outdoor property care, and related services. We also sell gardening tools, landscaping equipment, accessories, and other outdoor products.

All services are subject to availability and may require a written estimate or service agreement.

2. Estimates and Pricing

Quotes and estimates are provided based on the information available at the time of assessment. If additional work, materials, or unforeseen site conditions arise, the final price may be adjusted after discussing the changes with the customer.

3. Payment

Payment is due according to the terms stated on the invoice or service agreement. We accept approved payment methods, including major debit and credit cards and other available payment options.

Late payments may result in delays to scheduled services or additional charges where permitted by applicable law.

4. Scheduling

We make every effort to complete services on the agreed schedule. However, weather conditions, safety concerns, material availability, or other circumstances beyond our control may require us to reschedule services.

5. Cancellations

Customers should notify us as soon as possible if they need to cancel or reschedule an appointment. Cancellation fees may apply if work has already begun, materials have been purchased, or cancellation occurs without reasonable notice.

6. Products

We offer gardening equipment, landscaping tools, accessories, and related products. Product descriptions and pricing are subject to change without notice. We strive to ensure all product information is accurate but do not guarantee that all descriptions or images are free from errors.

7. Returns and Refunds

Eligible products may be returned in their original, unused condition within the applicable return period, subject to inspection and approval.

Refund requests for services are reviewed on a case-by-case basis. Once services have been completed, refunds may be limited depending on the work performed and materials used.

Approved refunds will be issued to the original payment method.

8. Customer Responsibilities

Customers are responsible for providing safe access to the property and informing us of any known hazards, underground utilities, irrigation systems, pets, or other conditions that may affect the work.

9. Limitation of Liability

PRIMELEAF SOLUTIONS LLC is not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, utility interruptions, or government actions.

To the fullest extent permitted by law, our liability is limited to the amount paid for the specific service or product giving rise to the claim.

10. Intellectual Property

All content on our website, including text, logos, graphics, photographs, and other materials, is the property of PRIMELEAF SOLUTIONS LLC unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

11. Privacy

Any personal information collected through our website or during the course of business will be handled in accordance with our Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by the laws of the state in which PRIMELEAF SOLUTIONS LLC is registered and operates, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes become effective upon posting on our website.